Why are there locked offers in my App?
Everyone locks their valuable treasures and prized possessions away, and we’re no different. You may not be able to access certain offers for one of these reasons: You have not…
2-for-1 offers have not been applied to my bill. Why?
If the 2-for-1 offer has not been applied to your order, this could mean three things: You have not ordered items that are eligible for 2-for-1. Be sure to check…
Why was my order declined?
There are many reasons an order could be declined, two of which could be due to the high volumes, or the restaurant being unable to fulfill your order. We would…
How do I track my order?
Your App will track your order for you and any updates will be sent via the App. If you order is not delivered on time, you can call the merchant…
How do I pay for my order?
Your order will be paid for using the credit card or debit card that is saved to your wallet in your App.
Can I pay cash for my order?
Unfortunately, this is not possible. When ordering via our App, payment should be made using the card that is registered on your App.